Quickly find the answers to your questions

Certain questions are frequently asked of us. In order to save you valuable time, we have put these questions in writing along with the answers given by our qualified staff.

Frequently asked questions about our services

What can I expect from a first visit?

Your first visit to the Aptitude Ergo clinic will differ depending on the service. Needless to say, our approaches differ according to the clientele (adult or child) and the nature of the problem to be treated either physically or mentally.

However, regardless of the service, before the first intervention, the person, the parent if it is a child, will receive a questionnaire to complete.

Moreover, in all cases, the first session begins with a 60 to 90-minute interview in a closed office for evaluation purposes. In the case of a pediatric occupational therapy intervention, the parent will also be present at the evaluation and during the interventions according to the age of the child.

The rest of the intervention plan will then be developed according to the individual’s needs.

Both at the time of the assessment and during the interventions, our professionals always make sure to have the informed written consent of the person or parents.

How long does a treatment last?

Treatments last about 60 minutes but will vary depending on the type of service.

As part of a functional capacity assessment or development, the intervention can be scheduled over the course of half a day to a 6-hour day in clinic.

Do I need a medical referral?

No. You can benefit from the services provided by our occupational therapists without necessarily being referred by a doctor.

However, in the context of treatments reimbursed by the CNESST or the SAAQ, we need your medical prescription to open your file and obtain their authorization to begin occupational therapy treatments (treatment paid by a third-party).

What documents do I need to bring to the first appointment?

You will need to bring your completed questionnaire to your first appointment. If applicable, you must also present an up-to-date list of medications you are taking.

If you have relevant and useful medical information or if you have a prescription with specific indications, the result of a recent MRI for example, it is best to inform us. This will facilitate our work and help improve a quick recovery.

Do you give receipts?

Yes. The receipt includes the professional’s name and practice number. Our receipts are compliant for insurer reimbursements.

Frequently asked questions about our staff

What is an occupational therapist and what is his or her role?

According to the Ordre des ergothérapeutes du Quebec (OEQ), an occupational therapist helps people organize and perform activities that they consider important, that is to say:

  • Taking care of themselves and others;
  • Developing their potential at the professional, academic and personal levels;
  • Recreation through hobbies;
  • Development through play;


“Activity is at the heart of occupational therapy. It is the subject of expertise and the preferred therapeutic method.”

Also, occupational therapy is defined by the Professional Code:

“Assess functional abilities, determine and implement a treatment and intervention plan, develop, restore or maintain a person’s skills, compensate disabilities, reduce handicapping situations and tailor the environment to needs with a view to fostering the optimal autonomy of the person in interaction with his environment. (Source :http://www.oeq.org/m-informer/qu-est-ce-que-l-ergotherapie.html)

Are occupational therapists university graduates?

Yes. To practice in the occupational therapist profession, one must hold a graduate level university degree, a master’s degree in occupational therapy.

For all other questions

If after reading this page you have not found answers to your questions, we will be pleased to answer you personally. Our team of professionals from different backgrounds will happily shed light on any inquiries you have.